Frequently Asked Questions

ID Card

What is my MSC ID card and how do I use it?

Your ID card is a dual purpose card - it is used to identify you as a MSC student and also can be used as a SmartRider card
As an ID card for MSC, it has a) your student Curriculum Council Number (used for logging onto computers), b) a barcode used for borrowing resources and equipment from the Library Resource Centre, and c) a smart chip that holds and adds credit for printing and photocopying
As a SmartRider card, it uses the chip to hold and add credit for travelling by TransPerth buses and trains. For full-time students of 17 and under a first time addition of $10 ensures that trips between February and end of school year in December are charged at 50 cents a ride.
Any student who turns 18 in a year needs to purchase a new card to ensure that the 50 cent per ride continues until March the following year.
Any student who turns 19 or over needs to purchase a new card to ensure that they are charged a concession for their travel. These students are not entitled to 50 cent rides.

Borrowing

How many items am I allowed to borrow?

Staff are able to borrow up to 25 items for up to a semester
MSC and TAFE students are able to borrow up to 10 items for 4 weeks with 2 renewals allowed
Murdoch University Undergraduate students are able to borrow up to 12 items for 4 weeks with 4 renewals allowed

Library PIN

How do you create a Library PIN?

Choose My Library
enter your User ID (student/staff number) and click on SUBMIT
enter a PIN of your choice, between 4 and 6 digits long.
re-enter your PIN to confirm it and click on SUBMIT.

Overdues

What happens if I have an item overdue?

Patrons will be unable to borrow items until the overdue item/s are returned or renewed
Penalty points for staff and students accumulate at the following rates:
Reserve loans (items in high demand) - 10 points per hour overdue
Recalled loans - 10 points per day overdue
3 day or 7 day loans - 10 points per day overdue
4 week or semester loans - 1 point per day overdue
If a staff or student accumulates 200 or more points in one year, their borrowing privileges are suspended until the start of the new year. (Reinstatement of privileges may cost up to $20 for some patrons)

My Library

What is this and how is it used?

My Library is used to search the catalogue, renew your loans, check what you have on hold, setup or modify your Library PIN and save your searches and set up email alerts

Passwords

I've forgotten my password, what do I do?

If you have forgotten your computer password, you will need to take your ID card to the Library and either report to the Student IT technician or the Library Reference Desk for it to be reset. If you have forgotten your Library PIN, you will need to take your ID card to the Library Reference Desk for it to be deleted, so you can start again.

Recalls

How can I get an item that someone has on loan?

Staff and students may recall an item by requesting the item (see REQUESTING ITEMS) items are due seven days after recall. Patrons are unable to renew loans for items that have been recalled.
Staff are able to recall up to 10 items whilst MSC, TAFE and Undergraduates are able to recall up to 5 items

Requesting Items

How can I get an item that is at another campus?

Staff and students may request an item either a) from another library which will result in that item being delivered to the chosen library; or b) that another patron has on loan. This will result in the item being recalled for use.
The process is as follows via the OPAC / Search Catalogues:

Click on 'Request'
Fill in User Name and pin
Choose a pick up location - Peel
Click on 'Submit'
Choose specific copy (if multiple copies are available)
Click on 'Submit'