Requesting Items

The procedure below is followed by a demonstration.  When ready to view the presentation, please press "Start"

Recalling items on loan

You may recall 2 items at any one time. To recall an item:

1. Search the Catalogue (either Peel Education Campus or Entire Catalogue) and display the record for the item you want
2. Select the "Request" button at the top or bottom of the screen
3. Enter your Username and Library PIN. If you are already logged in to My Library, you will not have to login at this stage.
4. Select a Pickup location from the dropdown menu.
5. Enter a "Cancel if not filled by" date. If you don't enter a date, your request will expire after 7 months.
6. Click on "Submit"
7. Click on "Request selected item" (and you may need to select the copy to be recalled)
8. The message 'Your request for this item has been sent to the library' should appear on the screen
9. Click on "Start Over" or "Logout" to exit.

You will be notified by email when the recalled item is available.

Requesting items from another campus library

Books

You are able to request items that are available (status 'check shelf') at another campus to be picked up at Peel or at any branch library by requesting the item through the catalogue, in the same way you recall an item from another borrower. Books can also be returned at any of the Campus Libraries, with the exception of Reserve items.

Reserve items must be returned to the Library where you borrowed them.

Recalled Items

All items borrowed are subject to recall to allow everyone access to library collections. You will be notified by email if an item is recalled and you will have 7 days to return it.

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